Unlock Marketing Automation & Personalization with Marketing Cloud

Craft hyper-personalized marketing journeys & boost ROI with Salesforce Marketing Cloud discover the data-driven features that unlock customer engagement and fuel business growth.

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Key Features of Salesforce Marketing Cloud

Power Up Your Marketing with Customer-Centric Features of Marketing Cloud

Personalized Customer Journeys

Craft unique experiences across different channels based on customer preferences and behaviour.

Omnichannel Engagement

Reach customers on their preferred channels to build stronger relationships with personal interactions.

Marketing Automation

Automate repetitive tasks, personalize email journeys, and trigger real-time interactions at scale.

Powerful Analytics & Reporting

Gain actionable insights into campaign performance, measure ROI, and optimize your strategy.

Einstein AI for Smart Marketing

Leverage the power of AI to predict customer behaviour and optimize campaigns for better results.

Seamless Integrations

Integrate Marketing Cloud with your CRM and other business systems for a unified business view.

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Marketing Cloud Products

Beyond Automation: Discover the Full Range of Marketing Cloud Solutions

Data Cloud for Marketing

Unify your customer data to unlock deeper insights and personalization.

Marketing Cloud Personalization

Deliver one-to-one experiences across all channels with real-time personalization.

Marketing Cloud Engagement

Automate marketing workflows and nurture leads with multi-channel engagement.

Marketing Cloud Account Engagement

Empower your sales team with data-driven account-based marketing (ABM).

Marketing Cloud Intelligence

Gain a holistic view of your marketing performance with advanced analytics and reporting.

Loyalty Management

Build stronger customer relationships and drive repeat business with a loyalty program.

Referral Marketing

Incentivize your customers to spread the word and grow your brand with a referral program.

Marketing AI

Leverage the power of AI to automate tasks, personalize experiences, and optimize campaigns.

Benefits of Salesforce Marketing Cloud

Fuel Business Growth with the Proven Benefits of Salesforce Marketing Cloud

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Personalization at Scale

Deliver hyper-relevant experiences that resonate with every customer, driving engagement and conversions.

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Automated Efficiency

Streamline workflows, free up your team's time, and focus on strategic initiatives.

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Data-Driven Decisions

Gain actionable insights to optimize campaigns, maximize ROI, and measure success effectively.

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Unified Customer View

Break down data silos and gain a complete understanding of your customers for smarter marketing.

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Is Marketing Cloud Right for You? Discover the Answer Here

Unsure if Marketing Cloud fits your business needs? Discover the truth here.

How CRMForce+ can help you?

Streamlined Implementation, Optimized Results: Choose Us for you Marketing Journey

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Deep Marketing Cloud Expertise

Our team of certified experts has extensive experience in configuring, customizing, and optimizing Marketing Cloud.

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Proven Track Record

We have a successful track record of delivering high-impact implementations, ensuring maximizing your ROI.

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Data Driven Approach

We leverage data insights to optimize your Marketing Cloud setup, ensuring your campaigns to deliver results.

Customer Stories

Customer Success Stories: How Salesforce Empowers Businesses with Marketing Cloud

Dive into these real-world case studies and see how Salesforce solutions can help you personalize customer experiences.

Baptist Health South Florida Strengthens Patient Engagement with Marketing Cloud

Baptist Health South Florida was struggling to understand individual needs and deliver personalized communication. Marketing Cloud implementation empowers them to unify patient data from various sources, creating a 360-degree view. This data fueled targeted segments within Marketing Cloud for personalized email and text message campaigns.

  • Increased patient numbers by 30%
  • Simplified business operations by 40%
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Susan G. Komen Boosts Patient Support and Tracks Health Status with the Marketing Cloud

Susan G. Komen was struggling to offer comprehensive and personalized support to patients. The Marketing Cloud implementation led them to create a unified view of patient data. This facilitated care coordination, follow-ups, and self-service options for patients. Einstein 1 Marketing enabled personalized communication and embraced automation to schedule follow-ups.

  • Patient experience enhanced by 50%
  • Online patient engagement increased by 40%
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AAUM Deepens Alumni Engagement and Personalized Communication with Marketing Cloud

Manual tracking and siloed data led the AAUM to inconsistent messaging and impersonal outreach for 700,000+ alumni. Marketing Cloud enables them to integrate different university data with a holistic view and offer personalized communication. It optimized event outreach and volunteer recruitment with a deeper connection with alumni.

  • Membership retention rates increased by 20%
  • Marketing budget was reduced to 20%
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AFL Boosts Grassroots Participation and Fan Engagement with Marketing Cloud

AFL was unable to track participation and optimize fan engagement strategies. They implemented Marketing Cloud along with different Salesforce products to create a central data hub. The Marketing Cloud enabled automated and personalized email campaigns based on fan preferences. This increased grassroots participation and personalized fan engagement experiences.

  • Personalization increased revenue by 25%
  • Brand engagement was boosted by 40%
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Ponce Bank Boosts Customer Experience with Marketing Cloud

They were struggling to connect systems across 54+ sources, which hindered Ponce Bank from understanding customers and offering personalized financial guidance. Marketing Cloud empowers them to get a 360-degree view of customers by unifying data. Also, you would be able to avail of cloud automation processes, optimized lead management, and accelerated onboarding.

  • Increased operational efficiency by 30%
  • Enhanced productivity by 45%
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UNLV Boosts Enrollment and Streamlines Support with Marketing Cloud

UNLV's disconnected data systems hampered the ability to personalize student communication and support. They leveraged Marketing Cloud to segment student data and design targeted communication plans. It included automated journeys in Journey Builder to guide students through the application process. The marketing cloud comes with a self-service portal and live chat for faster student support, along with automated deadline reminders.

  • Increase first-year enrollment by 22%
  • Reduced student support wait times by 80%
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