Salesforce Service Cloud

Key Features of Salesforce Service Cloud

Empower Agents & Foster utmost Customer Satisfaction with Salesforce Service Cloud Features 

360° Customer View

Access a unified view of customer data, interactions, and history through Salesforce service cloud features.

Omnichannel Routing

Provide seamless customer support across multi-channel from a single platform via the Salesforce Service Cloud data model.

Quality Customer Support

The Salesforce Service Cloud Voice support feature is designed to streamline customer service.

Improved Customer Satisfaction

Salesforce Service Cloud features leverage AR for effective customer service.

Customer Satisfaction Tracking

Turn feedback into priorities to measure sentiment and refine your service.

Faster Resolutions

Leverage the power of Salesforce CRM Service Cloud AI and resolve issues in a speedy manner.

Service Cloud Products

Power up the Customer Experience with different Service Cloud Products

Customer Service AI

Leverage the power of Salesforce CRM Service Cloud AI to offer intelligent and personalized service for better output.

Data-Driven Service

Empower data to guide service executives throughout the customer service cycle and optimize strategies.

Field Service

Empower your mobile workforce to streamline field operations and delight on-site customers.

Self-Service

Offer self-service tools to your customers so that they can find solutions on their own terms.

Contact Center

Unify your interactions to deliver seamless service across all communication channels.

Digital Engagement

Engage customers from everywhere to connect and build relationships in the digital age.

Visual Remote Assistant

View the customer issue in real-time to empower agents with live visuals for faster issue resolutions.

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Benefits of Salesforce Sales Cloud

Boost Efficiency, Automate Operations, and Deliver more with Salesforce Service Cloud

Increased Agent
Productivity

Boost agent productivity with our Salesforce-certified Service Cloud Consultant.

Improved Customer
Satisfaction

Salesforce service cloud features foster proactive case management, bringing a better support experience.

Drive
Efficiency

Streamline your customer service processes, automate repetitive tasks, and reduce manual work.

Data-Driven Decisions for Better Service

Supercharge your service performance with valuable insights through comprehensive CRM features.

Future-Proof Your Customer Experience with a Salesforce Service Cloud Implementation

Contact CRMForce+ to implement a Salesforce Service Cloud solution that perfectly aligns with your business.

How CRMForce + can help you?

Fuel your Business with Salesforce Service Cloud - your Gateway to Unlock Growth

Tailored Approach

Our experienced Salesforce Service Cloud Consultant understands your requirements and configures whether it aligns with your business uniqueness. 

End-to-End Support

We will monitor your performance and provide data-driven recommendations for process optimization to ensure best-in-class support.

Clear Communication & Transparency

Clear communication is the backbone of transparency and strategic decisions. Our Salesforce Service Cloud implementation experts keep you informed at every step.

Pricing

Salesforce Small Business Pricing

Starter Suite

$25

User/Month(Starting price. Transaction fees apply. Billed monthly or annually.)

The simple CRM suite with marketing, sales, service and commerce.

Dynamic Email Marketing and Analytics
Out-of-the-box Sales Processes
Seamless Customer Service
Simplified Shop Front Builder

Pro Suite

$100

User/Month(Starting price. Transaction fees apply. Billed annually. Contract required.)

The flexible CRM suite with even more marketing, sales, service, and commerce tools.

Everything in Starter plus Enhanced, Real-Time Chat
Greater Customisation and Automation
Sales Quoting and Forecasting
Access to AppExchange

Pricing